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Dr. Michael Humphreys
Associate Professor
Marketing
College of Business
Illinois State University
Campus Box 5590
Illinois State University
Normal, IL 61790-5590
phone. (309) 438-3830
email. mahumph@ilstu.edu
Office Hours in COB 224
Tuesday:
12:30 - 2:00 pm
Thursday:
12:30 - 2:00 pm
Education
B.A., Oklahoma State University
M.M., Baylor University; M.B.A., Oklahoma State Un
Ph.D., Oklahoma State University
Biography
Mike Humphreys joined the Marketing faculty at Illinois State University in August 1992. Previously, he taught courses in Promotion Management, Sales Management, and Strategic Marketing as a graduate teaching associate at Oklahoma State University.
Current Teaching Interests: Personal Selling and Relationship Marketing, Business-to-Business Marketing, Sales Management, Marketing Strategy.
Current Research Interests: Professor Humphreys' primary research interests relate to the social dynamics of buyer-seller interaction and the determinants of salesperson effectiveness. Currently, he is exploring how buyer-seller interactions influence the development of interfirm marketing relationships. Related interests pertain to how customer-contact personnel influence buyers' product/service quality-evaluations. Other research areas include the applicability of information technologies and the efficacy of synchronous vs. asynchronous teaching methods in marketing education. His research has appeared in numerous publications, including the Journal of Personal Selling and Sales Management , Quality Management Journal , International Journal of Purchasing and Materials Management , and the Journal of Industrial Technology , as well as the Proceedings of the American Marketing Association's National Educators' Conference , the Academy of Marketing Science National Conference , and the National Conference on Sales Management.
Consulting and Work Experience: Dr. Humphreys is active as a consultant and seminar presenter on the subjects of Customer-Oriented Marketing Strategies and Relationship Marketing. Previously, he was Co-Director of the Market-Driven Quality Group at Illinois State and a principal on a National Science Foundation Grant awarded to that group. He has volunteered in advisory roles for community non-profit organizations, including the Illinois Symphony Orchestra, the Centrillio Girl Scout Council and the Children's Discovery Museum . While at Oklahoma State University , Mike served two years as a research associate for the Center for Product and Service Quality. Prior to his time at OSU, Mike was employed for six years as a professional salesperson and sales manager in the computer industry.
Professional Affiliations, Honors, and Award: Dr. Humphreys is a member of the American Marketing Association, the Academy of Marketing Science , and Pi Sigma Epsilon. He is also a member of Beta Gamma Sigma and Alpha Mu Alpha honorary societies. Dr. Humphreys received an Illinois State University Teaching Initiative Award in 1997 and the College of Business Teaching award in 1998. Mike serves on the Editorial Review Board and Abstract Review Board for the Journal of Personal Selling and Sales Management and he was recognized in 1997 with that publication's Excellence in Reviewing Award. His research on the importance of personal selling in commodity markets (with Mike Williams) received the award for outstanding paper at the 1995 National Conference on Sales Management. While at Oklahoma State University , Mike was a recipient of an OSU Foundation Graduate Scholarship. He also represented OSU as a Fellow of the 1991 AMA Doctoral Consortium at the University of Southern California . Effective August 16, 1998, Dr. Humphreys was granted tenure and promotion in rank to Associate Professor.
